4/12/2023 0 Comments Verizoninhomeagent![]() If you call Verizon FiOS customer service and find yourself in an automated voice mail menu, keep pressing 0. ![]() You can also schedule a call for a time that suits you best. You can avoid waiting on hold by requesting a call from the next available customer service agent from Verizon's website or mobile app. Verizon FiOS offers a phone call-back service.Similarly, if you are calling about your Internet service, make your call from a room where you can access your computer and your router.If you are calling about your television service, make sure you are calling from a place where you can see your TV and use your remote control. If you are calling for technical support, be aware that the phone representative may have to run remote diagnostic tests on your equipment.You can find your account information on your bill or from your online account dashboard. Your customer service representative may have an easier time locating your account if you can read the number it him or her over the phone. Be sure to have your account number handy when calling Verizon FiOS customer service.Here are some tips for getting the best results from your call to Verizon FiOS customer support: Many people find calling customer service to be a frustrating experience, even when the customer service is of high quality. Tips for Calling Verizon FiOS Customer Support Arranging for the return or repair of equipment.The reasons why people call Verizon FiOS are varied and include: Many people prefer to ask questions and resolve issues via a conversation with a customer service representative. Why do People Call Verizon FiOS Customer Service? With over five million customers in nine states, Verizon FiOS operates a busy customer service operation that includes phone-based customer care. Verizon FiOS is a bundled wireless communication service that provides home phone, Internet and television service to its customers.
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